top of page

Frequently Asked Questions

  • How often should I get my eyes checked?
    Our doctors always recommend that patients be seen every 6 months when following any sort of eye condition, but at least once a year for a Comprehensive Eye Exam!
  • Do you take my insurance?
    We accept a variety of medical and vision plans including medicare and medicaid, check out our most updated insurance list HERE!
  • Do you accept care credit?
    Yes! Our expert staff can help you navigate the care credit website on location so you can use it for all your eyecare needs.
  • Can I buy contacts and glasses online?
    Yes! Navigate to our online shop HERE
  • What is your refund policy?
    All sales are final on custom orders and services rendered. We will gladly evaluate you for adjustments to custom eyewear within 30 days of order pick up.
  • Do your glasses come with warranty?
    All eyewear comes with a 1 year manufacturer warranty, that DOES NOT include any wear and tear damages. We have you covered with our EYEWEAR PROTECTION PLAN for $40: Unlimited replacements with a $25 fee for shipping and handling. Valid for 1 year from the order creation date, no questions asked, all the parts need to be returned. If the same frame is no longer available, you can choose a different one of a comparable value or pay the difference. 50% OFF full retail price of original Eyewear if they are lost or stolen. 20% OFF full retail price of any additional pair for you or any family or friend. FREE one year Eyewear Maintenance FREE OpticWash Card charged with 20 washes ($100 value) for you to use at any OpticWash location in the country.
bottom of page